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I've tried this on a demo tenant and the label rendering is not in bold. I used a slightly different expression to concatenate the user's name into the label at the top of Service Request. Notice the "Service Request for: Alan Taylor" is not in bold.
Here's my highlighter style:
And the control properties for that label on the form designer:
I'm not sure why your label would still render in bold.
Thanks Johnathan. When I went back into the system my PlainText style is now working. Perhaps I needed a browser refresh!?!
Just bizarre. Thanks again!
Yes, the workspaces, layouts, forms, lists, etc are all loaded when you load the page in the browser and are kept in memory there. If you are updating these inside the Configure Application UI then you will need to refresh your browser to see the changes.