1 Reply Latest reply on Sep 1, 2017 1:07 AM by olliko

    how to show the linked knowledge articles of an incident in self service

    olliko Apprentice



      i would like to show the knowledge articles which are linked to an Incident in the self service view

      The entries must be "clickable", to give user fast access to the relevan k.-articles


      What's the way to go?


      Thanks in advance, Oliver