1 Reply Latest reply on Sep 1, 2017 1:07 AM by olliko

    how to show the linked knowledge articles of an incident in self service

    olliko Apprentice

      Hello,

       

      i would like to show the knowledge articles which are linked to an Incident in the self service view

      The entries must be "clickable", to give user fast access to the relevan k.-articles

       

      What's the way to go?

       

      Thanks in advance, Oliver