2 Replies Latest reply on Sep 6, 2017 5:20 AM by Robin Rowe

    File director windows client no ovarlays, no sync

    AlbertoM Rookie

      From 2 months ago I experiment these problems with file director windows client.

      The file director windows client ver is 4.3.74 (but the same problem was with ver 4.3.70 and 4.2)

       

      - no overlay icons available also after a new installation of the client as you can see below

      2017-09-04_0819.png

      - empty folder if I don't manual sync the client

      2017-09-04_0824.png

      - and finally after manual synk the folder I have many synk problem as:

           - no immediate synk (also after 10 or more minutes) from client to server and viceversa

           - full sync only after logoff/login or restart the service

       

       

      The windows client setting parameters are:

      2017-09-04_0848.png

       

      I have these same problems with a user and installing file director on more PCs.

      Some of you have any solution or idea of troubleshooting the problem?

       

      Many thanks

      Alberto Magnani