1 Reply Latest reply on Sep 8, 2017 3:50 AM by andreas.lindner

    Delete a calendar appointment using process

    Jamie Cannon ITSMMVPGroup

      Is there a native way inside of process designer to delete an appointment that has been created for the calendar piece?  I can add all day long but what if one gets cancelled?

       

      Thanks,

        • 1. Re: Delete a calendar appointment using process
          andreas.lindner Expert

          Jamie,

           

          I recently had a case with Ivanti Support and currently there is no native way to modify or delete an appointment using an action in a process. I ended up using a SQL trigger on a new collection to modify the existing appointments. The new collection would contain a datetime attribute and at the same time supply the action for my process. The trigger then will process the data from inserted and modify the associated appointment.

           

          My case has been closed and I think I found or created an ER regarding this issue.

           

          Hope it helps!

          Andreas