9 Replies Latest reply on May 21, 2009 3:11 AM by pgribbon

    Web portal IPCForms.aspx page times out after 5 minutes

    Rookie

      I have received a few calls from several web portal users saying that they are being kicked out of the portal while in the middle of completing incident forms. I have tried to recreate the issue and have found that the IPCForms.aspx page is timing out after 5 minutes (300 seconds) at which time it either diplays the standard "Access Denied" window or it returns me to the main Welcome / Logon page .

       

      I have had a look through the IIS console and the web.config file but have been unable to locate the setting for this timeout.

       

      Can you folks confirm this is an IIS setting or an application setting and if so can the timeout esily be extended to say 600 or 900 seconds.

       

      Many thanks in advance

       

      Paul