8 Replies Latest reply on Oct 13, 2017 4:37 AM by AJAgard

    New Incident Category - weird behaviour on workspace version 2017.

    AJAgard Apprentice

      Hi all,

       

      I am having an issue trying to show the values of a new Incident category for a specific role.

       

      I have a role name External users and an BO name ExternalIncidentCategory. I am trying to only show the categories chosen by the new Incident category.

       

      I am being logged off when category is clicked in workspaces but everything shows fine and works well in webaccess Self Service.

       

      see below.

       

      bundlogoffwhenclicked.PNGLogs off when clicked.

      shows correctly in Webaccess Self service.

       

      Any help will greatly be appreciated.

       

      Kind regards,

      AJ.