0 Replies Latest reply on Oct 20, 2017 8:35 AM by Julian Wigman

    Direct URL Link to an Incident

    Julian Wigman ITSMMVPGroup

      I needed the other day to work out how to pass the direct URL to the Incident in an outbound WebService call (via Quick Action Field Expression) to a 3rd party application.


      Below is what I found to do the trick in case anybody else needs to do one day.


      $(ServerURL() + "Login.aspx?Scope=ObjectWorkspace&CommandId=Search&ObjectType=Incident%23&CommandData=RecId,%3D,0," + RecId)