2 Replies Latest reply on Jan 25, 2018 9:07 AM by bfrey

    Button for Attachments and Notes Missing Randomly

    ford_sb Apprentice

      We recently migrated to the cloud version of Ivanti Service Manager 2017.2.1.26741.


      When creating Service Requests, the button to create a new journal or attachment does not always appear after the ticket has been saved.


      We can usually get it back by CTRL+F5, or opening an incognito window. Is anyone else experiencing this? It happens on Firefox and Chrome.