9 Replies Latest reply on Oct 22, 2018 10:14 AM by ALandl

    Knowledge Approval through My Item

    ALandl Apprentice

      Hi All,

       

      I am trying to set up approval for knowledge documents, but none of the details on the form are populated when the approval is viewed from self service using the My Item workspace. It is linking to the approval properly though, because the approve and deny buttons work fine.

       

      Screenshot below.

       

       

      Any Ideas?