5 Replies Latest reply on May 22, 2009 3:50 AM by phoffmann

    Accidental workstation install on core

    Rookie

      Hi,

       

      I hit enter on a self contained install of the agent on the core server. Killed the process half way through and am now having problems. I can't capture or deploy images. It is not even creating a log. I have run the uninstallwinclient.exe but that has not helped.

       

      Has anyone got any ideas?

       

      I am running 8.8 SP2a.

       

      Regards

       

      James

        • 1. Re: Accidental workstation install on core
          egarlepp Employee

          2 things to try, you can install the agent on the core and let it finish.  It is not the worst thing to have an agent on the core.  It is not suggested, but is doable. You can try to reinstall SP2a or SP3 to see if that resolves the issue.

           

          Hope this helps..

          • 2. Re: Accidental workstation install on core
            Employee

            As Egarlepp suggests, reinstalling the Service Pack should fix this issue. Running uninstallwinclient.exe on the core server can remove the Landesk Management Agent service and other files that are needed for the core to function correctly.

            • 3. Re: Accidental workstation install on core
              Specialist

              Wintermute wrote:

               

              As Egarlepp suggests, reinstalling the Service Pack should fix this issue. Running uninstallwinclient.exe on the core server can remove the Landesk Management Agent service and other files that are needed for the core to function correctly.

              I am not sure if that last statement is 100% correct.  Can a LANDesk employee chime in?

               

              Reason why I say that is I did the same thing while on the phone with support, and they told me that since I had SP3 already installed.  I could run the uninstallwinclient with no ill affects.

               

              Can we get someone to confirm this?  Maybe I should reinstall SP3 on my core again...

               

              Chris

              • 4. Re: Accidental workstation install on core
                Employee

                In previous versions it would be really really bad to run uninstallwinclient on the core.  Now it's safe, but I wouldn't do it just for kicks, if you know what I mean.

                 

                If you run uninstallwinclient /forceclean you might as well just pull out your Server 2003 CD ahead of time, because you're going to need it.

                 

                Running SP3 again won't hurt anything, so if you're concerned and it will help you sleep better at night, I say go for it.  Sleep is important!

                • 5. Re: Accidental workstation install on core
                  phoffmann SupportEmployee

                  1 - generally speaking, no harm will come from you installing a workstation client on your core.

                   

                  You just want to be careful about stuff like SLM and so on, if you don't want them to eat resources. But from a "breaking it" point of view, this is no problem.

                   

                  2 - The worst thing you can do is to abort an agent install, this leaves you in an "neither here nor there state" ...

                   

                  3 - The main thing you want to check, is whether the "LANDesk Management Agent"-service is present on your core. If it is not, then OSD won't work (preiod). The good news, is that it's easily fixed. All you need to do is the following:

                   

                  Run

                  ""

                  RAINSTALL.EXE /INSTALL /FORCE

                  ""

                   

                  from the core's LDLOGON directory.

                   

                  4 - as posted above, UNINSTALLWINCLIENT is now "pretty safe" to use on a Core. It no longer uninstalls the CBA (the spine of LANDesk) on the Core, and I've not had personally any ill-effects from using it.

                   

                  That said (and this is general paranoia "because its servers"), I would generally discourage from doing anything overly adventurous or unnecessary on the Core, on account of "if things go wrong, they usually go badly wrong" basis. So if you've installed an agent on the Core, "let it be" - disable Softmon stuff as needed (let us know if you don't know how), and kill all the locally scheduled tasks (so you don't end up automatically patching a server unintentionally) ... it's not as potentially dangerous a thing as it used to be in version 6.x times  .

                   

                  Paul Hoffmann

                  LANDesk EMEA Technical Lead