2 Replies Latest reply on Nov 6, 2017 10:50 AM by JoshV.

    Modify Email content when clicking the 'Mail' button at the top of Webdesk

    JoshV. Rookie

      Hi everyone, I have been asked to look into if it's possible to change the default content that is provided in outbound emails when clicking the 'Mail' button at the top of the Web Desk page. For example when clicking the mail button currently, outlook pops open a window with the Subject stating the page you were on (ex: LANDESK Web Desk - Home-Analyst Workload) and the body has a link to the page. Is there a way to edit or tailor this information? All I have been able to find is information about modifying notifications in the process flow but not anything about the Mail button that is on header bar. Thanks!