Is there a benefit of creating different data sync and DB jobs for the different models?
I have an issue of having different modules connected to LDAP through different groups and those groups have different DB agent jobs (Used to add the users to different modules)
In the provided screenshot I have SelfServiceUser under End User which is under Roles, and at the same time I have SelfServiceUsers under Customer which is under Groups and the difference between them is that one is used for Request Management users and the other one is used for Incident Management users. So sometimes, I find that users have been added to one of them but not added to the other one and this configuration is sometimes causing an issue of missed user in these modules (incident or request).
What should I do to manage the users in a way that is more effective? Moreover, do you recommend this kind of configuration for managing the different modules?
Thanks in advance