3 Replies Latest reply on Nov 16, 2017 1:05 AM by CelesVersia

    Selection criteria is not working.

    CelesVersia Rookie

      Hi guys! i have just installed on my virtual machine the new Avalanche version (Avalanche 6.1 SP3 ( release) and im having problems whit selection criteria.


      The devices all the time stays in Unassigned Devices , ignoring all my folders and the selection criteria.




      1- The devices are licensed

      2- The Mobile devices server are correctly established in their regions and running.

      3- I tried to reinstall the Mobile Device server whit no result.

      4- Everything is deployed , and the devices are contacting whit the server.

      5- The selection criteria i usually use : ModelName , TerminalID, or IP. The selection criteria wizzard show has valid.