3 Replies Latest reply on Nov 16, 2017 1:05 AM by CelesVersia

    Selection criteria is not working.

    CelesVersia Rookie

      Hi guys! i have just installed on my virtual machine the new Avalanche version (Avalanche 6.1 SP3 (6.1.106.496) release) and im having problems whit selection criteria.

       

      The devices all the time stays in Unassigned Devices , ignoring all my folders and the selection criteria.

       

      Tips:

       

      1- The devices are licensed

      2- The Mobile devices server are correctly established in their regions and running.

      3- I tried to reinstall the Mobile Device server whit no result.

      4- Everything is deployed , and the devices are contacting whit the server.

      5- The selection criteria i usually use : ModelName , TerminalID, or IP. The selection criteria wizzard show has valid.