We have created various incident templates to allow support analysts to quickly complete incident details. While this feature has provent itself very useful, we have one issue with it:
The teams with a lot of templates often need to scroll to find needed templates. However in place of the traditional scroll bar, ivanti has implemented a top scroll button, and a bottom scroll button. Besides the fact that this conflicts the standard navigation approach, the buttons are also too small to see and target for acurate clicking.
We would like to replace these with the traditional horizontal scroll bar, so users can easily see, click, and drag it up or down to scroll. I deas would be appreciated.