3 Replies Latest reply on Dec 13, 2017 8:41 AM by Quoc.Ma

    EMUser.exe process not ending when user logs off

    Rookie

      Recently upgraded to 10.1 and now I'm seeing lots of users session not logging off of our Citrix servers because the EMUser.exe is not ending.  If I manually kill the EMUser.exe, the user's session immediately logs off of the server.  If EMUser.exe is not killed, user session stays on indefinitely on the server.

       

      I have Remote Session Timeout Policy set to kill out user's Idle and Disconnected session but looks like EMUser.exe is preventing it.

       

      Anyone have similar issues?