2 Replies Latest reply on Dec 5, 2017 7:06 AM by mpinkos

    Preferred Server Issue

    mpinkos Apprentice

      We currently have 75 preferred servers globally.  We have noticed lately that software don't always seem to pull from preferred servers but from source.    I did a test with PEdownloader and it works just fine with the Preferred server.   We are running 2017.3 and server 2012.    We have verified in the console that the preferred server read and write settings work.   But can someone advise what account the agent uses to connect to the share on the preferred server?   This way we can verify it has proper permission. 

        • 1. Re: Preferred Server Issue
          Frank Wils ITSMMVPGroup

          Hi,

           

          The agent will use the Read account specified in the Preferred Server configuration.

           

          Frank

          • 2. Re: Preferred Server Issue
            mpinkos Apprentice

            This is the last message we see before it fails back to core.

             

            XTRACE Mon, 04 Dec 2017 11:05:01 Curl INFO: Server Microsoft-IIS/8.5 is not blacklisted

             

             

            XTRACE Mon, 04 Dec 2017 11:05:01 Curl INFO: NTLM handshake rejected

             

             

            XTRACE Mon, 04 Dec 2017 11:05:01 Curl INFO: Authentication problem. Ignoring this.

             

             

            XTRACE Mon, 04 Dec 2017 11:05:01 Curl INFO: The requested URL returned error: 401

             

             

            XTRACE Mon, 04 Dec 2017 11:05:01 Curl INFO: Closing connection 2

             

             

            XTRACE Mon, 04 Dec 2017 11:05:01 Curl INFO: Hostname was found in DNS cache