Hi all - I have what I think is a fairly simple use case and was hoping someone can help me out.
We have different workflow rules for users that report to our HQ versus Field (everyone else). Unfortunately we don't have a profile field which identifies HQ/Field to build the rule from.
Based on a profile field called Department we can extrapolate whether a person is in HQ/Field, but I'm not sure how to build this mapping.
We'd rather rely on some type of mapping table rather than push this extra info into a profile - is that possible and to use that mapping as a rule in workflow?
Any suggestions on how to handle this would be super much appreciated!