1 Reply Latest reply on Dec 13, 2017 2:56 AM by DTurner

    I am trying to configure the request Offering to be constrained by role.

    PBeard1 Rookie

      I have added the relationship in the Self Service > Configure access. then when I publish to a specific role, it still shows for the other roles.

      What am I missing?

       

       

       

       

        • 1. Re: I am trying to configure the request Offering to be constrained by role.
          DTurner Specialist

          Hi PBeard1,

           

          You may need to add explicit deny access records for the other roles.

           

          Alternatively, I think you can achieve the functionality you are after using the object permissions. In the AdminUI, navigate to Configure > Roles and Permissions > [Role to configure] > ServiceReqTemplate.

          You can set what records can be updated/viewed (expressions are supported).

          To test, I made an entry to deny access to the 'Ordering' offering (using the RecId). It no longer appears for the Self Service User:

          If I attempt to access a previously created 'Ordering' request, I am presented with an error (worth noting, this may or may not be preferred for your setup):

          Hope this helps