12 Replies Latest reply on Jan 11, 2018 9:30 AM by Darren.Bradshaw

    Ivanti Service Desk (LSD) Web Service Object Behavior

    Os_Javier Rookie

      Hello everyone. I want to make an integration through Web Service. But it is with a third party. This method asks for a user and a password that if I do it with Soap if I can enter it, but at the moment of mapping it in the tool, those parameters do not appear.



      They will have some information regarding a similar case.



      I attached images of the case


      1.- In the first image it is observed where the user requests and the password in the header

      2.- In the second image you can see how I can map the parameters but I do not see the ones that contain the XML header of the Web Service that are the User and Password


      I hope you can support me if you know any configuration about this.