2 Replies Latest reply on Dec 13, 2017 11:30 AM by AlasdairRobertson

    Multiple Prompts

    Rookie

      Is it possible to have multiple prompts in one Field Value for templates? We're trying to create Incident Templates and we want to be prompted with multiple questions for the Description field. It is currently only letting me enter one prompt per field using the $Prompt() function.

        • 1. Re: Multiple Prompts
          AlasdairRobertson ITSMMVPGroup

          Yes, you can, this example I used on Incident Description (Symptom).  you can add pick lists and do everything you normally would with a prompt.  The only difference i that it will ask one question at a time.

           

          $("First Prompt: " + "\r\n" + Prompt("Enter Stuff") + "\r\n" +  "More Prompted Stuff: " + Prompt("Enter Stuff II"))

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          • 2. Re: Multiple Prompts
            AlasdairRobertson ITSMMVPGroup

            If you add another prompt to another field in this case subject you will get one prompt with multiple fields:

             

            Then a second prompt:

             

             

            This is the configuration for it:

             

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