Command=ShowAll appears to be related to SelfService and working via the MyItem workspace in the background in all the examples. I don't think it works outside that context (though it may).
What you can use instead for other roles to get all results is the CommandId=Search. For MOST objects you can then use this string for the CommandData to search for records where RecId field is not empty: &CommandData=RecId%2c%210
One more thing to note, when referencing an extended object type you'll need the "%23" in the middle rather than at the end. You can see this in the help file examples where they open up Task.Assignment. This is intuitive if you observe the format of the BO Name in the AdminUI:
So to open the Task Workspace and "search for all records" you could use this:
I hope this helps!
Thank you! Your Explanation was helpful to understand how HEAT Urls work.
Your suggested URL works but unfortunately does not open the disired Workspace.
If I use this, CI Workspace opens and shows all CIType = Softwareproduct.
But what I want is to open Softwareproduct Workspace (see Screenshots below).
We use a different Layout for this CIType because we need a List that contains only specific Attributes from this CIType.
This List should replace a SharePoint List we actually use to manage our Software Products.
I need to replace an old URL (hyperlink to SharePoint List) by a new URL to open the CI.IDS_SoftwareProduct Layout.
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I tried to mirror your setup as closely as I could and it works for me. What version are you in?
Using this URL pattern:
I get the expected workspace:
this URL works! Thank you very much for your help.