1 Reply Latest reply on Dec 27, 2017 1:58 AM by phoffmann

    Is Ivanti open today?

    patchmangler Apprentice

      I re-opened an existing case this morning and tried to request a callback and got a message that I'm requesting it outside of normal business hours. I created a new case this afternoon, for both cases I'm still getting the same message trying to request a callback. I've been on automated hold rotation with the 800 number on your home page (I realize it's not a support number but it's the only number visible on your site) for over an hour now. I don't see anything anywhere on your websites that says Ivanti isn't performing support today, and I'm not getting any message notification while I'm on hold that Ivanti is closed, just the repeating high call volume message. What's going on? We have a serious license issue that needs resolved asap...