2 Replies Latest reply on Jan 9, 2018 8:58 AM by MReece

    Standard Change Template - adding an additional Category

    MReece Rookie

      Hi, I wonder if anyone can help.  I am trying to set up standard change templates, and I would like to group the templates by things such as 'Standard Change' > 'Service Name', and then display the Template Name


      However, I can't work out how to add an additional layer to the Category.


      From below, you can see that the Category is 'Standard Change', and it then goes directly to the template created (in this case called Standrad Change), but I would like to add another level of grouping so I could have Services such as 'Server Infrastructure' as category level under that, and then all the Standard Changes relating to 'Server Insfrastructure' grouped together.



      Does anyone have any idea if this is possible?


      Thanks in advance