1 Reply Latest reply on Jan 18, 2018 6:45 AM by nspeed

    Incident template with linked CI does not work as form offering in the service catalog

    nspeed Apprentice

      I am trying to use an Incident template in the Service catalog as from offering.


      eg. from the demo data "PC is very slow" and added an aditional Action (searchandlink) for a CI "US-FP-SERV01"

      This works with the "new Incident" Button in BO Incident (sometimes needs a refresh to show CI)

      When I use this template in the service catalog the CI ist not linked.


      Something wrong in my config or a bug?