2 Replies Latest reply on Jan 30, 2018 9:18 AM by blwallace

    Duplicate a Change

    blwallace Specialist

      Had a request to be able to duplicate a change.  Meaning, if/when a change is closed having an option to create a new change with all the information from the closed change propagated to a new change.  A practical example would a patching change that just requires updating what new patches are being implemented.  This could be a template design, but we fear going down this road as it could create a long list of templates for all the unique changes.  Wouldn't it be easier to give the option to duplicate a change, capture all the old information and create a new change/lifecycle?  I don't want a parent-child type relationship.  I'm looking for a way to create a new change lifecycle from an change whose lifecycle status is closed.