Hello to all,
I'm completely new to Landesk so I apologise if the question may be trivial.
I need to check the situation of a customer's environment who uses Landesk 9.6 and recently renewed the license.
He was using Landesk for patching Windows clients only.
First of all I need to understand if the license is correct, and I think yes:
I tried to download the latest Microsoft patches, since for what I know they were still stuck at 2015...
The download process seems to go well, but then I have this situation:
1 - on Patch and Compliance tool, I can see that some of the updates after 2015 have an icon with a question mark, some others with a red cross:
What do these icons mean?
2 - in the Patches folder, even deleting all what it was inside and re-launching the update task, the "new" downloaded patches arrive to the same date (more or less 7/2015).
I can't understand if it's a matter of license or configuration, I need to download all the new patches in order to deploy them.
Can you help me?