I do have a strange issue. All of a sudden the End Users have the "Reassign" action. I tried turning it off the "Reassign" privilege and its giving me an error ". I would only like the Analysts to have this action available though.
There has been an unexpected error. Click Continue to return to the previous page.
Privilege required. User is not a member of a role or group with the Create privilege for the Incident Management -> Process Related Objects -> Incident -> Assignment object. Please contact your system administrator.
Any help is always appreciated!