I'm trying to pull information from a collection into a query and I'm not getting the results I need. We have a status called "With Third Party" for our incidents. I need a query that shows me which 3rd party we're waiting on. When i try to pull the attribute into the query it won't allow it. It puts it at the bottom of the screen and I can't get those results to display. How can I get this to be a filed I can report on?
We're on Service Desk 2016.0
Some screen shots...
Attribute tree for this collection:
Where it puts it in my query: