I have GM 2015.1.0.219 and Word 2010 Professional 14.0.7163.5000 (32 bit)
I have uninstalled and reinstalled many times. I have deleted the C:\Users\Admin\AppData\Roaming\Microsoft\Templates/normal.dotm many times.
I deleted the GoldMine Plus folder in the root directory of my GM.
There is no folder Microsoft_corporation to remove files from
When I run a document from template from GM, word will open but the document doesn't open
I don't see GoldMine as a menu option in Word.
When I go to file - options - add ins, I see the GoldMine Plus for Microsoft Office in the Inactive Applications Add-ins.
When I go to the manage the COM Add-ins is try to check the GoldMine Plus for Microsoft Office the message below reads
Load Behavior: not loaded. A runtime error occurred during the loading of the COM Add-in.
I have backed up my registry and ran a registry cleaner and tried the uninstall and install again to no avail.
Can anyone help me, please.
it is always best to have client contact support as well -- older versions may not be supported. Bd0g
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