0 Replies Latest reply on May 19, 2016 4:39 PM by paul.petersen

    GoldMine 2016.1 is GA

    paul.petersen SupportEmployee

      Dear GoldMine Customer:

      The latest release of Premium Edition – 2016.1 – is now available for download from the new Self-Service Portal. Please consult with your partner on applying this upgrade. If you need information on accessing the Self-Service portal at https://support.heatsoftware.com, please contact us by email [email protected] or at 800-443-5457 option 2 for Customer Care.


      GoldMine Premium Edition 2016.1 is mobile responsive  - SIMPLE - and we have added the following enhancements:

        • View and Edit customer service cases
        • Work with additional contacts linked to a primary contact to manage related contacts
        • New Advanced Search by system and custom fields and filters and groups
        • And a couple of new features:
          • Add a completed history item without having to schedule first – great to record unplanned interactions
          • Link to Google Maps from a contact


      This upgrade is included with maintenance and any new seat purchases and uses concurrent licensing – AFFORDABLE (and if expired, we can help you get current)

      Earlier versions of GoldMine Web have been installed by hundreds of accounts already: PROVEN


      We encourage you to try GoldMine Web as a great way to expand use of CRM for your business, to increase user adoption, and to offer flexible real-time options. Please confer with your reseller or technical support if you have questions about applying this update.


      As always, if we can be of assistance, please let us know.


      Very Truly Yours

      Paul R. Petersen

      Vice President & General Manager, GoldMine