Our GMPE 2015.2.0.159 is used by corporate office users and remote office users accessing our terminal server via a VPN connection. Sometimes, not always, when a terminal server user is creating an email and clicks the Attach button, it kicks them out of GoldMine without an error message. They go in and try again and it will happen 3-5 times more before they can get the attachment button to not kick them out and allow then to send the attachment and email. Logging off the server and restarting their computer has sometimes fixed it right away but sometimes not. Local GoldMine users do not have this issue. FYI - Local computer GM.ini points to the server GM.ini that all remote users use. Any suggestions for a fix would be appreciated.
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I recently had a client with this exact same issue. We opened an Incident with GoldMine Tech Support (#30207347 for reference), which they associated with RM #165985.
michaela.witters then provided an excellent document with lots of rather odd detailed steps. I was skeptical that following the suggested steps would help, but, after making the changes and letting the client proceed for several days (and then weeks, etc.), the client reported that all appears to be well now. Therefore, it does appear the suggested steps worked.
It is a very busy document. Therefore, I'd suggest you open an incident with GoldMine Tech Support and reference the RM # above.
Hope this feedback helps.