I don't have access to that old of a version of GoldMine to test with, but...
I presume you are referring to the hyperlinks in the PREVIEW to the right, as illustrated here:
If so, then know there is not a specific way to enable or disable that functionality in GoldMine (at least that I'm aware of). I don't know that I've ever heard of it NOT working.
One speculation (but purely speculation on my part) might be that it has something to do with the browser or IE configuration on the computer in question (similar to rare issues some folks have with the GM+View tab)?!?!?
I could be totally off here. Sorry I can't be or more help.
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The only reason I can think of that the hyperlinks might appear to do nothing would be if the linked contacts did not exist (or were in another database?)
Spot on, Doug. That thought didn't even enter my mind, but...in testing such just now, I see exactly that behavior under those conditions.
I think you hit the nail on the head. :-)