There's no mention of whether they support 64 bit version of Outlook yet, has anyone tried?
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From the Compatibility Matrix for GMPE 2017.1...
"64 bit versions of Microsoft Office are not supported."
Do not see the GM Column or the GM Company column after installing GM Link, also don't see the GM address book in Outlook. What versions of Outlook does the Outlook Link support?
Regarding not seeing the GM Column or the GM Company column...
Know that you can always manually add them. The "GM" column is type Yes/No and the "GM Company" column is type Text.
Regarding not seeing the GM Address Book...
Please know that there is a known issue related to the GM Address Book NOT WORKING as expected with Outlook when using the NEW GM add-in for Outlook. I'm not sure what causes this condition to happen, nor if it happens to everyone or only some people. However, it's happening to me and the RM # is 159479.
I would definitely encourage everyone experiencing this undesired behavior to contact GoldMine tech support and ask to be added to the RM #. We reported this problem on May 17th and have seen 2 Hotfix releases of GoldMine 2017.1 come out since, but neither happened to address this issue.
Hope this feedback helps.
Thanks John, the columns were actually there, it's just that the user set her reading pane too wide which limited the display of the columns, once the reading pane was set to the bottom, they showed up.
The address book is still a no, will contact Goldmine tomorrow to see if they can help.