Train user A not to do that.
There are multiple other approaches you could try with e-mail rules and so on, but, at the end of the day, training is the way this needs to be handled.
What Doug said. This truly is a training issue, in regards to SENDING emails w/attachments.
If you send a GoldMine internal email, the option "Send attachments as links for GM users" does exactly what you are after (however the box needs to NOT be ticked). I'd suggest you log a new feature request with GoldMine support asking them to do the same for Internet emails. I have customers who I've logged this feature request on behalf of (RM Feature 100984) but I'm guessing unless enough users ask for it, the feature won't be added.
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You can use the "Field Folder Properties" to select different actions depending on what you want to do with emails and/or attachments.
E.g. select the Sent folder properties (right mouse) and tick the MOVE or COPY option in the ATTACHMENT section.
Wow, Rainer! 20+ years working with GoldMine and I had no idea that level of attachment control was available at the email center FOLDER-level. I've seen that folder properties window before, but either totally forgot or never recognized the attachment control it affords.
Thanks for opening the eyes of this old geezer!
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I've only had varying degrees of success with that folder level file moving rule, however. I'm not 100% sure it works properly as advertised. Have you seen it work reliably over time, Ranier?
A major conceptual problem exist with the feature as well: new folders are created all the time for individual users, months, years, etc.; if you don't keep up with creating new rules, well, your desired file-move actions don't occur.
Do the permissions properties of the mailbox parent folder not propagate to the dynamically created child folders?
In house experience here, confirms the most predictable, reliable and repeatable results come from the user training on many levels. A notable example although not Goldmine specific is when there are spreadsheet or document "templates", copied to user desktops for their convenience. Then much later after standards change, it is found they are using out date forms, formats or long ago corrected errors and bugs . If these convienence items were shortcuts in lieu of copies all would remain in synch. A full time housekeeping enforcer is required.