7 Replies Latest reply on Jul 7, 2017 5:27 AM by TPalme

    Save sent email attachments on the network drive automatically?

    BJones1 Rookie

      Hi all,

       

      We have a scenario whereby if user A has sent an external email with an attachment and then user B opens the sent email within GoldMine, the attachment is missing.  By viewing the email in the browser, I can see this is because the file is saved locally on the users C drive which they do not have access to but is there a way of automatically saving sent attachments to the network install to prevent this issue moving forward or is it a training issue whereby user A has to move the document first and then attach it?

       

      Many Thanks