4 Replies Latest reply on Jul 6, 2017 3:52 PM by neocrm

    GM Address Book not showing in Outlook with Outlook Link installed

    neocrm Apprentice

      Hi,

       

      Running GMPE 2017 and Outlook 2016 (O365) 32bit

       

      After installing Outlook Link, I can see the additional GM and GM Company columns. Emails coming in and going out are linked to Goldmine. However, when trying to create a new emails, Goldmine address book is not available, have to manually type in the email addresses. I watched a video GoldMine Overview of MS Outlook 2017 on Vimeo  which specifically said Goldmine contacts can be accessed in Outlook.

       

      Any suggestions will be very much appreciated

      Thanks

      Neo