1 of 1 people found this helpful
From our internal KB:
To accept duplicate E-mail addresses, set the following in the primary GM.ini file located in the main GoldMine folder on the server:
0 is the default.
Word of caution:
Be prepared for some fallout. When sending and/or receiving emails, they may not "attach" to the desired record, if you allow and have duplicate email addresses.
Hope this feedback helps.
3 of 3 people found this helpful
In the current version of GoldMine, this global setting is available to master users under Tools|Configure|System Settings|Advanced tab.
This is a good reason to use the Relationships Tree/Org Chart feature of GoldMine.
I would not recommend duplicating emails, it will lead to more headaches than its worth.
Lauren, don't do it. Jerome is correct it will give you trouble. If a duplicate email exists emails will only attach to the first one that was created. So if the email is from the contact on record A it may only link to the contact on Record B. I do understand your approach but you may need to find an alternative such as Relationships. Or maybe even Record types where you mark a different looking record as the primary contact. I hope you get this sorted.