7 Replies Latest reply on Oct 24, 2017 3:08 AM by RCruis

    Using French in Goldmine email

    kevin@freebornandassociates.com Rookie

      We are using Goldmine PE 2017-1-0-384 Jun 28, 2017.  We serve English and French clients and, in the past, were able to use Goldmine's email to create templates in both languages.

       

      With the latest update the email does not retain the accented letters in French (substitutes gibberish).  We have submitted a ticket to Goldmine and were basically told we were out of luck.  Maybe in the future they would look at supporting French.

       

      Has anyone had the same problem and found a successful work around?

       

      Appreciate any help.  French is an official language in Canada and we must be able to support it.

       

      Kevin