1 Reply Latest reply on Nov 3, 2017 8:48 AM by aoc123

    Goldmine APPCRASH

    aoc123 Rookie

      Hello All,

       

      I get the following message after about 2 minutes of logging in to goldmine.

       

      this is only happening for one user... please can someone help.

       

      Problem signature:

        Problem Event Name: APPCRASH

        Application Name: gmw.exe

        Application Version: 2014.1.0.503

        Application Timestamp: 5459174c

        Fault Module Name: LIBEAY32.dll

        Fault Module Version: 0.9.8.7

        Fault Module Timestamp: 50754d02

        Exception Code: c0000005

        Exception Offset: 0006aafc

        OS Version: 6.1.7601.2.1.0.18.10

        Locale ID: 2057

        Additional Information 1: 0a9e

        Additional Information 2: 0a9e372d3b4ad19135b953a78882e789

        Additional Information 3: 0a9e

        Additional Information 4: 0a9e372d3b4ad19135b953a78882e789