1 Reply Latest reply on Feb 6, 2018 2:30 PM by AnthonyDowns

    Extended ID in Ivanti SM 2017.2.1

    tdale@lynden.com Apprentice

      We would like to have Task ids be an extension of the Incident id.  For example Incident 12345 that has 2 tasks.  The task ids would be 12345:T1, 12345:T2.  Is this possible?

        • 1. Re: Extended ID in Ivanti SM 2017.2.1
          AnthonyDowns Specialist

          You could create an extra field on Task to store this number and then create a rule to update it. I wouldn't change the default field since it can be tied to many more things outside of this scope. You can just replace AssignmentId on the list and forms with your new field.

           

          This is an example of how it would work if the parent is an Incident.