0 Replies Latest reply on Feb 2, 2018 3:25 PM by SHalla

    External Contacts Linked to Multiple Accounts

    SHalla Rookie

      It appears we can set up an external contact to be associated with multiple accounts via the object's relationships. But when it comes to creating an incident by choosing the external contact, is there a way to also choose the appropriate Account?  Or better yet, can I create an Incident by choosing the Account directly?  If so, how?