0 Replies Latest reply on Feb 5, 2018 12:23 PM by TLuis

    Costs are not showing up on the service request parameter tab or the Cost Item tab

    TLuis Rookie

      I have the child panel of Cost item is configured on the layout but must be missing something.  The Costs section does appear on the parameters tab but it's set to $0.00 and the same on the Cost Item Tab.  If I view the Service Request in List mode it has the total cost.  When the customer fills out the request, the costs appear and calculate correctly.