We are facing one strange issue while importing the SLA rules in LANDesk Servicedesk 2016.3.
For testing we added 1 rule manually through the application then exported it so that all the necessary columns are there in the excel sheet.
Then we exported the same and added 1 more new rule and then imported the file again.
But during import it is giving one strange issue as below, while importing only 1 rule from the excel sheet it is showing error in 2001 rows.
We are not able to understood from where did these 2000 rows are coming.
Please see to it. Your help is very is appreciated.
Thanks in advance
Retrieving data ...