2 Replies Latest reply on Mar 12, 2018 11:37 PM by hothotheat

    journal email body fields

    hothotheat Apprentice

      Hi,

       

      I am have created some emails templates under the journal.email BO and have the template working fine on the form with one exception. 

       

      If I put in a reference field into the email body from the service request such as $([ServiceReq#.]HRDepartureDate)  it works  

       

      However it only works when it is the only item in the field value

       

       

      If it is in a group of text like below it will not pull the field and instead put the the reference

       

      example

      I have been informed that you are leaving the Firm as of $([ServiceReq#.]HRDepartureDate) <br>

      Attached please find a departure checklist for you to complete.  Once completed and signed,please return it to my attention before your departure date.

       

      Has anyone run into this?