2 Replies Latest reply on Mar 12, 2018 11:37 PM by hothotheat

    journal email body fields

    hothotheat Apprentice



      I am have created some emails templates under the journal.email BO and have the template working fine on the form with one exception. 


      If I put in a reference field into the email body from the service request such as $([ServiceReq#.]HRDepartureDate)  it works  


      However it only works when it is the only item in the field value



      If it is in a group of text like below it will not pull the field and instead put the the reference



      I have been informed that you are leaving the Firm as of $([ServiceReq#.]HRDepartureDate) <br>

      Attached please find a departure checklist for you to complete.  Once completed and signed,please return it to my attention before your departure date.


      Has anyone run into this?