1 Reply Latest reply on Mar 14, 2018 4:58 AM by super

    LDAP Settings Configuration Jumpcloud Error

    super Rookie

      Hello everyone,

       

      when we try to connect to the Cloud Directory Service "Jumpcloud" from one of our clients, we get the error message shown in picture 2. Something about the syntax seems to be off. Does any of you have a suggestions or experience with this?

       

      We already implemented the certificate from the JumpCloud service on the server and openend the SSL port to access the Jumpcloud server.

       

       

      rtaImage-3.jpeg

      User-added image

      (The distinguished name contains an invalid syntax)

       

       

      When trying to leave the Base DN empty with following configurations we get two different error messages:

      Bildschirmfoto+2018-02-21+um+14.27.35-2.jpg

      Bildschirmfoto+2018-02-21+um+14.05.55.jpg

      (The LDAP-Server is not available)

      Bildschirmfoto+2018-02-21+um+14.16.02-2.jpg

       

      Does any of you have advice for me and my colleagues? I also thought about the filtering which might be falsely defined. We are currently trying various alternatives.

       

      Kind Regards,

      Vincent