Here's what we would like to do.
We have CIs - with both Names and Common Names
- Name = Microsoft Excel
- Common Name = Excel
- Name = CH-APP-EXT-P01
- Common Name = Server
While in Incident, we want to capture 2 separate fields of data: Reported CI and Actual CI. In those fields...
- I would like to type Excel and have it find Microsoft Excel or type Microsoft and have all Microsoft apps appear to select from.
- I would also like to type Server in the Reported CI field and then be able to type the Actual CI (CH-APP-EXT-P01) in that field.
Is there anyway to search either the Name or Common Name to find results?
Thanks in advance for any insight.