5 Replies Latest reply on Feb 27, 2018 6:36 PM by jimmyt

    How to make "system" a require field when close a ticket.

    Apprentice

      Hello, currently, when a ticket is set from active to resolved, system is a required field. however, when set from active to close, it does not show that. is there a way we can add that require in there? thank you

      then..