14 Replies Latest reply on Jun 21, 2018 9:49 AM by EMiranda

    How to publish provisioning template to Portal?

    mlazovjp Apprentice

      I have seen references in some places about being able to publish provisioning templates in the portal.  But no matter what I do, I am unable to get it to show up in my portal.

       

      About the Portal Manager

      Adding items to Portal Manager

      The default Portal Manager deployment doesn't include any launchpad items. Use software distribution to add items to Portal Manager.

      Items you can add to Portal Manager include:

      • Mobile Android and Apple iOS packages
      • Universal links, streamed documents, and OS provisioning templates

       

      This is what I ended up doing, though it did not work.

       

      I created the os provisioning template and added actions.  In Distribution Packages I made a new universal package | Provisioning.  I included the template I had created before.  I created scheduled task, went into the task, associated it to my workstation, set it to policy push, kicked it off.  It shows as active in the progress window but nothing ever shows up in the Portal, even after I refresh it.  I can add and remove typical distribution packages and it is reflected in the Portal window, so I know I can get some things to work.

       

      I looked around and have yet to find documentation showing how to do this.  Anyone know where such documentation would be?

        • 1. Re: How to publish provisioning template to Portal?
          davidg5700 Specialist

          Did you set it to "Policy-supported push" or "Policy" on the task settings?  It needs to be set to "Policy".  Did you set it to either "Recommended (display in portal)" or "Optional (display in portal)" on the portal settings?

           

          The steps you went through were correct and I just successfully added a template to Portal Manager in the same manner.  I'd double check the settings.

          • 2. Re: How to publish provisioning template to Portal?
            mlazovjp Apprentice

            They were set to Policy-supported Push.  I stopped the tasks, changed them to Policy, restarted the tasks, and refreshed the portal on one of the target workstations, but they aren't showing up.

             

            I'll give them some more time and see what happens.  I may just start over from scratch, too, in case I screwed up something else along the way.  Thank you!

            • 3. Re: How to publish provisioning template to Portal?
              mlazovjp Apprentice

              Ivanti version: 2017.3 su1

              Ivanto console version: 10.1.30.401

               

              I have been trying again and it is still not working for some reason.  These are the steps I ran through:

               

              1.) I created a new OS Provisioning template named "OS Template - Test Publish to Portal" with the following settings:

              2.) I wanted to keep it simple for this test, so I created an "Execute File" action which just launches "%%windir%%\system32\calc.exe"

              3.) In the template properties, I changed the following:

               

              4.) In "Distribution Packages", I created a new Provisioning Package called "Provisioning Package - Test Publish to Portal" and selected the "OS Template - Test Publish to Portal" OS provisioning template I created at the beginning.  I did not make any other modifications.

              5.) In "Distribution Packages", I right-clicked the provisioning package called "Provisioning Package - Test Publish to Portal" and clicked on "Create Scheduled Task", which resulted in a new task being created in the "Scheduled Tasks".

               

              6.) In the "Properties" of this scheduled tasks, I went into the "Targets" properties and added my workstation in the "Targeted Devices" section.  In the "Task settings", I changed "Task type" to "Policy".

              7.) In "Portal settings", I set "Portal options" to "Recommended (display in portal)", and checked off "Allow users to run as desired (keep in portal after selected)".

              8.) In "Schedule tasks", I set it to "Start now", but left everything else alone (should any of these be changed?).

               

              9.) Refreshing the task in the Ivanti Console shows it started:

               

              10.) Refreshed again:

               

              11.) In my local instance of Portal manager, I clicked the refresh button but it does not show up in the list of applications.

               

              Also, this is what I see in the Ivanti Console when I look at the targeted devices.  This one device is mine, but it still won't show up in Portal Manager.

              2 of 2 people found this helpful
              • 4. Re: How to publish provisioning template to Portal?
                EMiranda Expert

                Any resolution to your issue mlazovjp?  I am experiencing the same issue. I cannot get a Provisioning item to appear in the Portal Manager. Return Code 1001

                • 5. Re: How to publish provisioning template to Portal?
                  EMiranda Expert

                  If you go to C:\ProgramData\LANDesk\Policies and open up the XML and change the       

                   

                             <Name>Type</Name>

                          <Val>PROVISIONING</Val>

                   

                  to anything other than PROVISIONING, it will show up in the Portal.  Example:

                   

                          <Name>Type</Name>

                          <Val>PACKAGE_BUNDLE</Val>

                   

                  It will show up. 

                   

                  It looks to me that this is a bug, unless there is some agent settings that I am overlooking that is filtering this content out of the Portal.

                  • 6. Re: How to publish provisioning template to Portal?
                    EMiranda Expert

                    More troubleshooting...

                     

                    It appears that a Provisioning Package in the Portal will not show up under "ALL" you have to go to filters and select "Available" and it pops in.  See if that happens with you. 

                    • 7. Re: How to publish provisioning template to Portal?
                      mlazovjp Apprentice

                      Wow, good call!  I changed it to PACKAGE_BUNDLE like you suggested, refreshed the Portal Manager, and it shows up and runs!

                       

                      • 8. Re: How to publish provisioning template to Portal?
                        mlazovjp Apprentice

                        I went back to the .xml file and restored it back to its original version, refreshed Portal manager, and watched it disappear from the list.

                         

                        I started going through the filters, and it only showed up when I clicked on Featured.

                         

                        I cancelled the scheduled task.  I went back into the Provisioning Package properties and added a new Category for it.  I saved it, reset the hash, created a new scheduled task, and assigned it to my computer.  I refreshed Portal Manager and it now shows up only under Available, and no longer under Featured.

                         

                        Something else odd - There is now a filter for the new category I assigned it, but nothing shows up in the list when I click on that category.

                        • 9. Re: How to publish provisioning template to Portal?
                          EMiranda Expert

                          I am getting same behavior.  It def. seems like a bug.  Hoping someone from Ivanti can chime in.  If not, I plan on putting in a support ticket.

                          1 of 1 people found this helpful
                          • 10. Re: How to publish provisioning template to Portal?
                            mlazovjp Apprentice

                            One of our engineers tried this on a test server running the newest also confirmed that this still exists.

                            • 11. Re: How to publish provisioning template to Portal?
                              phoffmann SupportEmployee

                              Define "using the newest" ?

                              • 13. Re: How to publish provisioning template to Portal?
                                phoffmann SupportEmployee

                                SU3 is the latest fully released update.

                                 

                                SU4 is (presently) undergoing limited/early access so if you want to give it a try, you can get access to it by contacting support (they'll also know whether there's any fixes around this in SU4).

                                • 14. Re: How to publish provisioning template to Portal?
                                  EMiranda Expert

                                  We just updated to 2018.1.1 and can confirm that my original issue is not present.  Provisioning Template applies to the Portal like it is supposed to.

                                   

                                  Thanks,