3 Replies Latest reply on Mar 23, 2018 3:23 AM by phoffmann

    Cannot re-image a laptop

    SoBoogie Rookie

      So this has been happening quite a bit here for us.  At this point we are testing new builds and having to re image the same laptops.

      The problem we're running into is, once the machine has been imaged.  If we try to image it again, it won't get to the Landesk screens. 

       

      It goes from...

       

      checking media presence

      media present

      start pxe over ipv4

       

      to

       

      Press F1 key to retry boot

      Press F2 key to reboot into setup

      Press F3 key to run onboard diagnostics

       

      These happen with all our Dell models.  Has anyone run into this?  What's the underlying cause?  Fix?  Thanks!