5 Replies Latest reply on Jun 11, 2009 8:19 AM by Aeropars

    How do I know if Advance Agent has pulled down the full agent install?

    Rookie

      Hi Guys,

       

      we only have the inventory part of the landesk suite for licence management purposes and I have been frantically pushing out the Advance agent to all our machines using both Active Directory and the Unmanaged Device Discovery.

       

      As far as I was aware everything was runnign fine until i checked a random client during another admin task.

       

      the advance agent was installed but there didnt appear to be any full agent on there (the 20 odd mb one). I checked the advanceagent.log and it had the following in it.

       

      Thu, 11 Jun 2009 11:05:55 SAD Received file discovery reply, curSize=22925066, state=1, from 10.33.233.36
      Thu, 11 Jun 2009 11:05:55 SAD Received file discovery reply, curSize=22925066, state=1, from 10.33.233.160
      Thu, 11 Jun 2009 11:05:55 Performing TCP connection with a timeout of 2500 milliseconds
      Thu, 11 Jun 2009 11:05:55 Connect failed (0) in ConnectToValidAddress (10.33.233.36:19074)
      Thu, 11 Jun 2009 11:05:55 Performing TCP connection with a timeout of 2500 milliseconds
      Thu, 11 Jun 2009 11:05:59 Performing TCP connection with a timeout of 2500 milliseconds
      Thu, 11 Jun 2009 11:06:01 Connect failed (0) in ConnectToValidAddress (10.33.233.44:19074)
      Thu, 11 Jun 2009 11:06:01 Performing TCP connection with a timeout of 2500 milliseconds
      Thu, 11 Jun 2009 11:06:04 Connect failed (0) in ConnectToValidAddress (10.33.233.36:19074)

       

       

      I cant make head nor tail of the log so I really have 2 questions:

       

      1) How can i find out if a computer has had the advance agent deployed but is failing to download the full client?

       

      Is there any explanatino of the different log files and where I can find them? I'm running blind on this at the moment and want to be assured the push mechanism is working properly.

       

      Cheers