What version and SP are you running? There was some issues with advance agent in earlier 8.8 versions. Do you see the file in the LDCLIENT\SDMCACHE\<FOLDER>?
Are you using standard or peer in Advance Agent? Also i would disable any throttling or other options so that it is a straight push.
Its 8.8 SP3. we've just had it installed and I am doing the initial rollout.
We're using the standard option in Advance agent and have bandwidth throttling enabled as our remote sites have slow and often high usage links. I set the minimum to 20% and maximum to 50%. Unfortunatly, not throttling is simply not an option for our environment.
I dont see any share on the computer where that log file was form although the c:\program files\landesk folder is present but not with much in it apart from advance agent stuff.
Here is some information from advanced agent faq article: http://community.landesk.com/support/docs/DOC-4686
Where does the Advance Agent Download to on the system?
If there is areleady a client: Program Files\landesk\ldclient\sdmcache
If there in not a client on the system: Documents and Settings\administrator\local settings\temp\$ldtemp$
If no one is logged in an no client: c$\windows\temp\lada.tmp\sdmcache then transfers to Program Files\Landesk\ldclient\sdmcache
Ah, it is an initial rollout, sorry, missed that. I would also check that the systems in question have the appropriate rights in the local administrators group on the systems. Basically if the account you setup in the scheduler service doesn't have access to the system then it will fail to copy it down. For ex, the account we have setup for our scheduler service is a domain admin account, we then can have the account or the domain admins security group put into each of the systems local admin group.
For testing only, you can disable the throttling to see if that helps.. no need to disable it for all as it shoudl work. ;-)
Thanks for the posts guys.
The account we use is a domain admin and we have added additonal domain admin accounts for the other domains it will be scanning. We have set the area where the EXE files are stored to allow annonmus read only access and clients in both domains can resolve the location of the NAS.
Is there any way to make some sense of the advance agent log? I dont know what most of the info means in them.