4 Replies Latest reply on Mar 12, 2018 9:43 AM by bsorensen

    Service Request Form - Build Expressions

    bsorensen Apprentice


      Looking to build an Expression for Default value.


      Here is what we are doing.

      We are building a Service Request form for network printers.


      We have the following

      CI's for Printers that have this information


      Printer CI.png


      I also have a pick list that pulls all the Printer numbers into a list


      The goal is to have the user select the printer they are having an issue with, and in the task the Service Desk will get the IP Address link.


      I used the following


      Printer Expression.png


      When I preview I get the results I expected

      printer error.png


      Can someone help me figure out the expression part?